What a Difference . . .
At the risk of sounding totally cheesy - I'm going to share a really cool experience. Over the last 15 years, I have done banking, mostly, with a "giant, monster mega-bank". Keybank, to be specific. I signed up with them in my early twenties and just kept all my accounts there. When Adam and I married, I encouraged him to do the same so that we could merge accounts easier. He did. One thing that I learned to get used to was fees from the bank. Fees for this, fees for that and so on. It seemed they were just waiting for me to slip up a little, so that they could apply more fees. However, the longer we had a relationship with this bank, the more trouble it was to just go to a different financial institution. So, it seemed, we were stuck. We referred to our bank as "the money pimps" and made jokes about it. We were careful not to incur fees - but sometimes they got us anyway.
It was in listening to The Clark Howard Show one day that I heard how different things are when a person banks with a local bank or credit union. In fact, the report was on how those "giant monster mega-banks" actually use computer software to increase the likelyhood of fees assessed on checking accounts. It was eye-opening for me. Adam and I were about to move and we were sold on finding a local credit union when we got settled.
Fast forward one year. We've been banking with a small, local credit union since we moved. We hadn't had any problems - and no strange fees. But yesterday, we needed to withdraw a large amount of cash - knowing we'd be left with only about $50 in the checking account afterward. Adam was in a rush and accidentally withdrew $100 more than we needed. When he came out I checked the amount and was nervous that we'd incurred fees for overdrawing our account. Quickly, I used Adam's iPhone to check our account status. And to my delight, instead of charging us with fees - which they could've rightly done, our credit union had just transferred $100 from our savings account to our checking account when the withdrawal request was made. I checked later - and there were no fees associated with this service. I was really impressed. I'm still really impressed. I was never impressed with the mega-bank.
This is an unusual post - but I just wanted to share a positive experience.
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